Cancellation policy
Purchase Options Cancellation Policy
At SBSocks, we keep things simple.
One-Time Purchases
Orders may be canceled before they have been processed or shipped. Once an order has entered fulfillment or has shipped, it can no longer be canceled.
If your order has already shipped, please refer to our Return & Refund Policy for available options.
Subscriptions & Recurring Purchases
If SBSocks offers subscription or recurring purchase options, you may cancel your subscription at any time before your next order is processed. Canceling a subscription prevents future recurring charges but does not automatically cancel or refund orders that have already been processed.
Changes to an Order
Need to change your quantity, color, sock style, or shipping information? Contact us as soon as possible after placing your order. We’ll make every reasonable effort to accommodate changes before fulfillment begins, but changes cannot be guaranteed once an order is being processed.
Refunds for Canceled Orders
When an eligible order is successfully canceled, any applicable refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
For cancellation requests or questions about your purchase, contact SBSocks through the contact information provided on our website.