Privacy policy

Privacy Policy

Last Updated: August 10, 2026

This Privacy Policy describes how SBSocks LLC (“SBSocks,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, make a purchase from, or otherwise interact with SBSocks.com and our related services (collectively, the “Services”).

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control with respect to those matters.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information generally does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an identifiable individual.

Depending on how you interact with SBSocks, where you live, and applicable law, we may collect or process categories of personal information including:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.

  • Payment and financial information, such as payment card information, payment method, transaction information, and payment confirmation details.

  • Account information, such as your username, password, preferences, and account settings.

  • Transaction information, such as products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications, including information you provide when contacting SBSocks customer support or otherwise communicating with us.

  • Device information, including information about your device, browser, network connection, IP address, and similar identifiers.

  • Usage information, including information regarding how and when you access, browse, navigate, or interact with our Services.

Sources of Personal Information

We may collect personal information:

  • Directly from you, including when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us.

  • Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies.

  • From service providers, including companies that provide payment processing, website hosting, analytics, fulfillment, shipping, customer support, advertising, or other services on our behalf.

  • From business partners and other third parties, as permitted by applicable law.

How We Use Personal Information

Depending on how you interact with SBSocks, we may use personal information for the following purposes:

Providing and Improving Our Services

We may use personal information to:

  • Process payments and transactions;

  • Fulfill and ship orders;

  • Process returns, refunds, and exchanges;

  • Maintain and manage customer accounts;

  • Remember preferences and shopping activity;

  • Provide product recommendations;

  • Provide customer support;

  • Improve our products, website, and customer experience; and

  • Otherwise operate SBSocks and provide the Services you request.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending promotional communications by email, text message, or other permitted methods.

We may also use information about your interactions with SBSocks to provide or facilitate advertising that may be more relevant to your interests, including advertising displayed on other websites or services.

You may opt out of promotional emails at any time by using the unsubscribe option provided in those emails.

Security and Fraud Prevention

We may use personal information to protect SBSocks, our customers, and others, including to:

  • Authenticate accounts;

  • Secure transactions;

  • Detect and prevent fraud;

  • Investigate suspicious, malicious, illegal, or unauthorized activity; and

  • Protect the security and integrity of our Services.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

Communicating With You

We may use your information to respond to inquiries, provide customer support, communicate about orders or accounts, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information as reasonably necessary to comply with applicable laws, regulations, court orders, government requests, or other valid legal processes.

We may also use information to enforce our Terms of Service and other policies, investigate potential violations, resolve disputes, and protect our legal rights.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate SBSocks and provide our Services, including:

  • Shopify and service providers that assist with website hosting, payment processing, analytics, customer support, cloud storage, order fulfillment, shipping, security, and related business functions.

  • Advertising and marketing partners that help us market SBSocks and provide relevant advertising.

  • Shipping and fulfillment providers when necessary to deliver your purchases.

  • Third parties at your direction or with your consent.

  • Affiliates or entities within our corporate structure, where applicable.

  • Government authorities, courts, or other parties where disclosure is required by law or reasonably necessary to protect our rights, customers, Services, or others.

  • Parties involved in a business transaction, such as a merger, acquisition, financing, restructuring, sale of assets, or bankruptcy.

Depending on where you live, certain disclosures for targeted advertising may be considered a “sale” or “sharing” of personal information under applicable privacy laws.

Where applicable, you may exercise your right to opt out through the privacy controls provided on SBSocks.com.

Targeted Advertising and Privacy Choices

We may work with Shopify and other advertising or marketing partners to provide advertising based on your interactions with SBSocks and other websites or services.

Depending on where you reside, you may have the right to opt out of activities considered the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising.

You can exercise applicable opt-out rights through the Data Sharing Opt-Out page available on SBSocks.com.

If you visit SBSocks.com using a browser or device with a recognized Global Privacy Control (GPC) opt-out preference signal enabled, we will process that signal as an opt-out request where required by applicable law.

Relationship With Shopify

SBSocks.com is powered by Shopify.

Shopify collects and processes certain personal information regarding your access to and use of our Services to provide and improve the e-commerce services that support our store.

Information submitted through SBSocks.com may therefore be transmitted to or processed by Shopify and other service providers, including providers located outside your country of residence.

Certain Shopify features may use information about your interactions with SBSocks, other merchants, and Shopify to provide enhanced functionality, analytics, personalization, or advertising.

Where Shopify independently determines how and why certain personal information is processed, Shopify may be responsible for responding to applicable privacy requests relating to that processing.

You may review Shopify's Consumer Privacy Policy and privacy controls through Shopify's official privacy resources.

Cookies and Similar Technologies

SBSocks.com and our service providers may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand how customers interact with our Services, improve performance, prevent fraud, and support advertising and marketing.

Your browser or device may allow you to control certain cookies.

Disabling cookies may affect the functionality or availability of certain portions of the Services.

Third-Party Websites and Links

Our Services may contain links to websites, platforms, or services operated by third parties.

SBSocks does not control and is not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or services.

If you visit a third-party website, we encourage you to review that party's privacy policy and terms.

The inclusion of a third-party link does not necessarily constitute an endorsement by SBSocks.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age at which parental consent is required under applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to SBSocks improperly, please contact us so that we can review the matter and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 years of age as those terms are defined under applicable privacy laws.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide our Services;

  • Maintain customer accounts;

  • Process and document transactions;

  • Fulfill legal, tax, accounting, and regulatory obligations;

  • Resolve disputes;

  • Prevent fraud; and

  • Enforce our agreements and policies.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include:

  • Right to Access or Know — You may have the right to request information regarding personal information we maintain about you.

  • Right to Delete — You may have the right to request deletion of certain personal information.

  • Right to Correct — You may have the right to request correction of inaccurate personal information.

  • Right to Data Portability — You may have the right to receive certain personal information in a portable format.

  • Right to Opt Out — You may have the right to opt out of the sale or sharing of personal information or processing for targeted advertising.

  • Right to Restrict or Object to Processing — In certain jurisdictions, you may have the right to object to or restrict certain processing.

  • Right to Withdraw Consent — Where processing is based on your consent, you may have the right to withdraw that consent.

These rights are not absolute and may only apply under certain circumstances.

We may need to verify your identity before fulfilling a privacy request.

Where permitted by law, you may also designate an authorized agent to submit certain requests on your behalf. We may require appropriate verification of the agent's authority and your identity.

SBSocks will not unlawfully discriminate against you for exercising an applicable privacy right.

Communication Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

Even if you opt out of promotional communications, we may continue sending non-promotional communications that are necessary to service your account or transactions, including order confirmations, shipping notifications, customer-service communications, and important policy or account notices.

International Data Transfers

SBSocks and our service providers may transfer, store, or process personal information outside the country in which you reside.

Where required by applicable law, appropriate mechanisms will be used for international transfers of personal information, which may include recognized contractual safeguards or transfers to jurisdictions determined to provide an adequate level of data protection.

Complaints

If you have concerns about how SBSocks handles your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to or seek review from an applicable privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, technologies, or applicable legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on SBSocks.com and update the “Last Updated” date.

Where required by applicable law, we may provide additional notice regarding material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

SBSocks LLC
SBSocks.com
Email: support@sbsocks.com
Pennsylvania, United States

For purposes of applicable data protection laws, SBSocks LLC is the controller of personal information where SBSocks determines the purposes and means of processing.