Shipping policy

Shipping Policy

At SBSocks LLC (“SBSocks”), we aim to get your order packed, shipped, and on its way as quickly as possible. This Shipping Policy explains our general processing, delivery, tracking, and shipping procedures for orders placed through SBSocks.com.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During periods of unusually high order volume, product launches, promotions, holidays, or circumstances outside our control, processing may take longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Times

Delivery times depend on your destination, selected shipping method, and shipping carrier.

Estimated delivery times displayed at checkout or provided after your order ships are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may occasionally be affected by:

  • Carrier delays

  • Severe weather

  • Holidays or high shipping volumes

  • Transportation disruptions

  • Customs processing

  • Incorrect or incomplete delivery information

  • Other circumstances outside our reasonable control

We will do our best to help resolve shipping issues when they occur.

Shipping Rates

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping rates may vary based on your destination, order size, selected shipping method, promotions, and other applicable factors.

If SBSocks offers free shipping or another shipping promotion, any applicable requirements or restrictions will be displayed with that offer.

Order Tracking

When tracking is available, you will receive a tracking number by email after your order has shipped.

Please allow time for the shipping carrier to scan and update your package after receiving your tracking information. Tracking information may not become active immediately.

Once a package is in transit, the carrier's tracking information will generally provide the most current estimated delivery status.

Lost or Delayed Packages

If your package appears significantly delayed or lost in transit, please contact us at support@sbsocks.com with your order information.

We may open an investigation with the applicable shipping carrier before determining that a package has been lost.

If a shipment is confirmed lost in transit, SBSocks will provide an appropriate resolution, which may include a replacement or refund.

Carrier investigations may require additional time to complete.

Damaged Packages or Products

If your order arrives damaged or a product appears to have been damaged during shipment, please contact support@sbsocks.com as soon as reasonably possible.

Include your order number, a brief description of the issue, and clear photographs of the affected product and packaging when applicable.

Please refer to our Refund & Return Policy for additional information regarding damaged or defective products.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address during checkout.

Please review your shipping information carefully before submitting your order.

If you discover an error, contact support@sbsocks.com as soon as possible. We will make reasonable efforts to update the address if the order has not yet entered fulfillment or shipped, but we cannot guarantee that changes will be possible.

If an order is returned to SBSocks because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be resent.

International Shipping

International shipping availability, where offered, will be displayed during checkout.

International orders may be subject to customs inspections, duties, taxes, brokerage fees, or other import charges imposed by the destination country or local authorities.

Unless otherwise stated during checkout, these charges are not included in the purchase price or shipping charge and are the responsibility of the customer.

Customs processing may also result in additional delivery time outside the control of SBSocks.

Delivery Estimates

All processing and delivery timeframes provided by SBSocks are estimates unless expressly stated otherwise.

While we work to fulfill orders promptly, we cannot guarantee delivery on a particular date when delays are caused by shipping carriers, weather, customs, transportation disruptions, or other circumstances outside our reasonable control.

If you are purchasing products for a specific date or event, we recommend ordering with sufficient time for potential shipping delays.

Contact Us

If you have questions about shipping, tracking, or the delivery of your order, please contact:

SBSocks LLC
SBSocks.com
support@sbsocks.com
Pennsylvania, United States